Santa Cruz County, California
Got a letter from the County? Built without a permit? Permit problem?
We handle the plans, the forms and the County. You stay in control.
- Free review in 2 business daysWhat your letter means, what it will cost, and your options.
- ConfidentialWe never contact the County without your written OK.
- One flat priceIt stays the same, even if the County asks for more.
What's going on?
Free. Nothing to pay until after your free review. If we miss your call, we call back within 2 business hours.
You have enough to worry about.
Let us handle the County.
Get clarity and guidance
- Free review: what the County is asking for and why, if it's likely to get permitted, and what it will likely cost.
- Step-by-step plan: your roadmap and budget for getting it cleared up.
- We handle it: permit plans, forms and every round of County changes.
Save money
- The cheapest fix the County will approve.
- Save on drawings: permit plans from your photos and measurements, often with no drafter.
- Pay an engineer, architect or surveyor only for the parts that truly need one.
- Know fair prices, so no one overcharges you.
Stay in control
- Every page checked against the County's checklist before it's sent.
- Your case stays limited to what the notice asks.
- Nothing goes to the County without your OK.
3 ways owners overpay
We catch these before you spend a dollar on them.
Hiring a pro for the whole job
Many owners pay an architect or engineer to draw everything. Often only one part, like a beam, needs a license. Sometimes nothing does.
We tell you exactly which parts need a licensed pro, so you only pay for those.
Source: California law, B&P Code 5537 ↗
Paying for reports you may not need
Reports like a soils report or a survey can cost thousands, and not every project needs them.
We check which reports your project really needs, and whether you can skip one. Example: the County's soils report waiver costs about $600 instead of thousands.
Getting the application wrong
If the County counts the work as a rebuild instead of a repair, an older building can need an extra permit.
We match your project to the County's own definitions, so it doesn't trigger an extra permit.
Source: County rules for older buildings, 13.10.260 to 13.10.262 ↗
Flat prices. No surprises.
| What you get | Small project | Medium project | Large project |
|---|---|---|---|
1Free review of your noticeYour case in writing, and a call to explain it: whether it can likely be permitted, what the County will ask for, the expected costs, and the money traps to avoid. Every finding cites the County's own code. | Free | Free | Free |
| Total price 2We handle it, start to finishOne flat price, from your detailed step-by-step plan to case closed. Every round of County changes included. | $1,650 | $2,950 | $4,750 |
| Paid in 2 parts 1st payment: your step-by-step planEvery option priced, every step in order, and which licensed specialists you need, like an engineer or surveyor, with what they cost. Yours within 7 days. | $700 | $900 | $1,000 |
2nd payment: when we start your permit plansAfter your plan, we do the rest: we draw your permit plans, fill in the County's forms, deal with the County with your OK, and answer every round of corrections. We work with any licensed specialist you need, like an engineer, surveyor or architect, and help get the violation notice off your title. | $950 | $2,050 | $3,750 |
| Rather do it yourself? Follow our step-by-step plan, and pay only the 1st payment. | |||
| Change your mind later? Come back within 6 months and everything you paid counts toward the total. | |||
| Not in our price: the County's fees, and any specialist you need, like an engineer. You pay them directly. | |||
From your notice to case closed
- FreeFree reviewIn writing, within 2 business days
- From $700Step-by-step planWhat to do, in order, and what it costs
- 2nd payment: we carry it out
- Permit plans and formsEverything the County asks for
- Sent to the CountyWith your OK, all at once
- County correctionsNormal. We answer each one.
- Case closedPermit approved, inspections passed
Questions
Who we are (5)Not the County, not a contractor, and why you can trust us
Are you the County?
No. We are an independent business that works only for you.
Are you a permit expediter?
Yes, for homeowners. A permit expediter handles the paperwork and the back-and-forth with the County for you. Most charge by the hour. We charge one flat price, and every round of County changes is included. We can't make the County faster, but a complete, correct application avoids most delays.
Are you a contractor, engineer or lawyer?
No. When you need one, we tell you, and you hire them directly.
Do you do the construction?
No. If work is needed, we give you names of licensed contractors and you choose.
How do I know I can trust you?
Many people on a permit job get paid more if the job gets bigger. We don't. One flat price, so we're on your side, and it stays the same even if the County asks for more. Anything you pay us is refundable for 90 days, for any reason. We never contact the County without your written OK. And we take no commissions: we work only for you.
You and the County (5)Will they find out? What if they say no or ask for more?
Will talking to you alert the County?
No. We never contact the County without your written OK.
Can't I just call the County?
Yes. The County explains its rules, and its free online checklist, called Camino, lists what to send in. Neither one tells you which path costs least, and neither does the work. We use both, then handle the rest.
What if the County says no?
Nobody can promise what the County decides, and we won't. Your free review tells you up front whether it can likely be permitted. If the County does say no, we keep working on your other options, like changing it or removing it, at no extra cost from us.
What if the County asks for more?
Every round of County changes is included. The price changes only if you change the project, for example adding a deck halfway through, or if a fact your free review lists turns out different, for example it measures bigger than we were told, there's a second building, or it has its own kitchen. Then we recheck it with you, in writing first, and it can go down as well as up. The County's own review fees are paid to the County.
Do I have to tear it down?
Often not. Your free review shows which options are open to you.
Price and paying (6)Your size and price, review vs plan, paying, refunds, County fees
Is my project Small, Medium or Large?
As a guide: a deck, shed, carport or fence is usually Small. A bedroom, bathroom or addition is usually Medium. A unit with its own kitchen, like a garage turned into a backyard unit, is usually Large. A slope, a septic problem or more than one building can move a project up a size. Your free review confirms your size in writing before you pay anything.
What's the difference between the free review and the step-by-step plan?
The free review tells you where you stand: whether it can likely be permitted, what the County will ask for, and roughly what it will cost. The step-by-step plan tells you exactly how to fix it: every option priced, every step in order, and which specialists you need and what they cost. You can follow it yourself, or have us carry it out.
How do I pay?
In two parts. After your free review, we email you a short agreement and a secure link for your first payment, which covers your step-by-step plan. The second payment is due when we start your permit plans. You pay only after you've agreed, and anything you pay us is refundable within 90 days. If paying the second part all at once is hard, ask us about monthly payments. The total stays the same. And if you stop after the plan and come back within 6 months, everything you paid counts toward the total.
What if I'm not happy?
Tell us within 90 days of paying and we refund that payment in full, for any reason. We send your refund within 2 business days. Your bank usually shows it within 5 to 10 business days.
I already have drawings. Is it cheaper?
The price is the same, because it pays for getting your permit approved, not for drawing time. If your drawings are good, we use them, and that time goes into working with the County, where most cases get stuck. If they need changes, we handle that too.
What if the County's fees are different from my free review?
Your free review gives the County's fees as a range from the County's own fee schedule. If the County charges more, that goes to the County. Our fee doesn't change.
Other ways to do it (3)Doing it yourself, contractors, designers
Can I do it myself?
Yes. Every case starts with your step-by-step plan: what the County wants, every step in order, and what each one costs. If you'd rather do the rest yourself, stop there and keep it. You pay only for the plan.
Why not just ask a contractor?
A contractor's estimate is a price for doing the work, not a plan to get the permit. And many people on a permit job get paid more if the job gets bigger. We don't.
Should I hire a designer first?
Talk to us first. We tell you which permit plans the County actually needs, so you don't pay for the wrong ones.
Getting started (5)What to send, sending a photo, the video call, helping a parent
What should I send for the free review?
Whatever you have; nothing is required to start. Most helpful: the County notice or letter, 3 photos of the work, rough measurements, and any County corrections you've received.
How do I send a photo of the letter from my phone?
Two easy ways. Tap "Text a photo of your notice" at the bottom of your screen, take a photo of each page, and send it. Or use the form at the bottom of this page: tap "Take or choose a photo". On a computer, use "Choose file" on the form, or text the photo to (831) 555-0100.
What do you need for the step-by-step plan?
Usually what you sent for the free review, plus: tape measurements of the outside edges, a photo from each side, and any drawings, permits or agreements with a designer or engineer you already have. After your free review we tell you exactly what is missing.
Do you come to my property?
No one needs to visit your home to start. We do a 20-minute video call: you hold the phone, and we tell you what to show us. If something truly needs a visit, a local licensed specialist does it, and you hire them directly.
I'm helping my parent. Can you work with me?
Yes, with your parent's written OK.
Still have a question? Call or text us, or write us below.
Free. Nothing to pay until after your free review.
Get your free review
Free, no pressure. We never contact the County without your written OK.
- One person handles your case, from start to finish.
- If we miss your call, we call back within 2 business hours (Monday to Friday, 9 to 5 Pacific).
- An update every Friday, even when nothing changed.
- The review is free. If you go ahead, one flat price, even if the County asks for more.
- No commissions. We work only for you.
- If we're not worth it, you get every dollar back: a 90-day full refund, for any reason.
Or write to us
Thank you. Your message is on its way. We reply within 2 business days, usually sooner.
Pick a time for a free 20-minute phone call
- Times show in your own time zone.
- You get a reminder the day before, and an hour before.
- Have your County notice nearby, if you have one.
Opens our booking calendar in a new tab. Free. Nothing to pay until after your free review.
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